Politique de remboursement

Returns

We have a 30-day return policy, which means we need to have received the item back within 30 days.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

Customers are responsible for the cost of shipping merchandise back to us.  We are not responsible for lost packages.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at .


To start a return, you can contact us at hello@minifolk.store 


Damages and issues


Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.